General Overview

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The year was 2001 and the event was the launch of a new online casino: Spin Palace. And ever since then, Spin Palace has grown from strength to strength to be recognised today as the premium casino around the world. Spin Palace caters to players from most countries and has a variety of currencies and languages to play in.

In operation since 2001, Spin Palace Casino is a name synonymous with quality gambling. As one of the most popular online casinos, Spin Palace Casino is available for players all over the world including the Americas, Australasia, Europe, Asia. Accordingly, the website of the casino is localised for several languages for improved gaming experience. Launched in 2001, Spin Palace is a licensed, regulated and legal casino that makes online entertainment come alive in the most satisfying way. Join a World of Winners. Featuring an average payout ratio of 97%, a selection of progressive jackpot games, and bonuses and loyalty rewards that will keep you coming back for more, Spin Palace provides.

There is even a mobile version of the casino where players can enjoy the latest games on the go. Quick and easy registration, a triple deposit welcome bonus, a variety of games, safe and secure banking, as well as 24/7 support, are only some of the reasons that Spin Palace stands head and shoulders above the rest of the online casinos.

Casino Games

There are more than 500 games to choose from at Spin Palace Casino, ranging from video slots, video poker and scratch cards, to table games like craps, baccarat, roulette and blackjack. The most popular are of course the video slots as there are over 300 games to enjoy. All the games are developed by industry-leader, Microgaming, and come with crisp and clear sound, and state-of-the-art graphics. New games are released on a monthly basis so there will always be something for everyone to play.

Some of the popular video slots include Avalon II, Lara Croft: Tomb Raider™, Thunderstruck II and Immortal Romance. The reason video slots are so popular is that most come with great bonus rounds, Free Spins features and there are even some that have no paylines, instead offering players more than 243 different ways to win on the reels. There are also progressive slots available, like Mega Moolah, where the jackpot always starts at a guaranteed 1 Million.

Classic slots is another genre at Spin Palace Casino, which is your old-school 3-reel slots. Even though the popularity of video slots has overshadowed the classic slots, one of the most popular games in this genre still remains the classic Break da Bank. In fact, Microgaming has also released a sequel, Break da Bank Again as a video slot, but the original still remains a firm favourite among players at Spin Palace Casino. Some of the other popular classic slots include Frost Bite, Bar Bar Black Sheep and Cool Buck.

The games can be played by either downloading the free casino software, or via the flash casino directly in your browser. It is recommended to download the software as there are more games available than in the flash version. All the popular games can also be played via Spin Palace’s mobile version of the casino, giving players the option to cash in on winnings on the go.

Bonuses and Promotions

Spin Palace Casino offers a fantastic triple deposit bonus to all new players. Once you have registered your new real account, simply go to the Banking section to make your first deposit and qualify for your bonus (see section below for Payment Options). The triple deposit offer works as follows:

Bonus 1: The moment you make your first single deposit, you will receive a 100% match bonus up to $250
Bonus 2: Make a second deposit and get a 25% match bonus up to $300.
Bonus 3: The triple welcome offer concludes with a 50% match bonus up to $450 with your third single deposit.

That’s a total of $1000 in bonuses alone to start playing with. And that’s only the beginning… there are loads of other great promotions on offer. Become a regular player at Spin Palace and you can enter daily, weekly and monthly competitions and lucky draws, with prizes ranging from cash and casino credits to luxurious holidays and free gifts. The Daily Deal guarantees a special bonus every single day that you log into your account, which is customised especially for you. Also keep an eye out for special promotions from Spin Palace, where you can win Free Spins on specific games.

With a great Loyalty Programme, players can cash in on points earned every time they place a bet at the casino. And the more points you earn, the higher you will rank in the Loyalty Programme: play your way from the Blue, Silver, Gold, Platinum and Diamond Tiers, all the way to become a VIP player. This status could mean customised gifts, faster withdrawals, invitations to worldwide sporting events and an exclusive support phone number.

Remember to keep an eye out on your emails from Spin Palace to make sure that you don’t miss out any of the promotions on offer!

Payment and Withdrawal Methods

Spin Palace Casino uses 128-bit SSL encryption technology to ensure that players’ details are always safe and secure. There are loads of deposit and withdrawal options to choose from, as Spin Palace caters to players from around the world, with the exception of a few countries. Some of the payment options include credit and debit cards like Visa and MasterCard, as well as web wallets and prepaid solutions like NETELLER, paysafecard, echeck and Skrill.

Should you have won at Spin Palace and would like to cash in on your winnings, you can also choose how you would like your winnings returned to you. Due to banking restrictions it’s not always possible to have your money returned to your deposit method, but the casino will always ask you to fill in an alternative option. Provided you have met the terms and conditions of your cash-in, your winnings will be paid to you in a timeously manner depending on the payment option chosen.

For security reasons, you may be requested to submit some documents when you had a big win at the casino. This is for the protection of the player and to combat fraud and money laundering. The documents requested will be a copy of the player’s driver’s licence as well as a recent utility bill. It will take approximately 24 – 48 hours to review and, once approved, the winnings will be paid. These documents will also remain in a safe place on Spin Palace’s system, so there shouldn’t be a need for the casino to request them again.

As mentioned, Spin Palace accepts players from most countries and players can even select the currency they would like to deposit and play in. It’s recommended to find out if you are allowed to play before registering your account.

Customer Support

Should you have any questions at any time, you can contact the support team at Spin Palace. This friendly and professional team is available 24 hours a day and 7 days a week via email and is also only a phone call away. You can even make use of the live help function to chat to one of the staff members directly and in real time. Select your language from the Spin Palace Casino website to view a toll-free number in your region as well as operating hours for support in your language. Alternatively, English support is offered day and night.

Spin Palace certainly offers all the entertainment in one place and it’s an absolute thrill to play at Spin Palace. Register an account today and experience this online casino for yourself.

In the casino industry, one of the last things a casino seemingly cares about is the look and feel of their website. As someone who has reviewed literally hundreds of online gaming sites over the years, I can tell you that in most cases, whatever was originally designed is typically still in place in some form.

Imagine my surprise, however, when I stumbled back upon an ad for Spin Palace and found an entirely new site. Initially, I wondered if it was all smoke and mirrors, but seeing that they have also added a major new category to their offering, I felt the time was right to scrap our old review and start fresh.

Spin Palace Casino Log In

About Spin Palace

Spin Palace lists its owners on their site as Bayton Limited. I have uncovered that this is a subsidiary company of the Palace Group of Casinos. Based in Malta, these folks run several brands; this brand, in particular, has been in the industry since 2001, although it was only recently that they changed their look and feel.

The casino has two gaming licenses; one from the Kahnawake Gaming Commission and the other from the Malta Gaming Authority. What matters to you is the Malta license; this one would have been much harder to acquire and would have required that the company open its books wide to allow the regulator to ensure everything was up to their standards.

Who Can Play at Spin Palace?

To maintain their Malta Gaming Authority license, the casino has to adhere to the strict rules about who can play for real money at their site. With many European countries rolling out their own regulations, you will see some prominent names on the following restricted list; as Spin palace works their way through each country they can apply for individual licensing should they deem it worthwhile to go through the process over and over again.

Restricted countries include:

• Antigua and Barbuda
• Australia
• Belgium
• British Virgin Islands
• Czech Republic
• Denmark
• France
• French Guiana
• French Polynesia

• Hong Kong
• Hungary
• Iran
• Israel
• Italy
• Jersey
• Netherlands
• Portugal
• Puerto Rico
• Romania

• Singapore
• South Africa
• Spain
• Switzerland
• Taiwan
• Turkey
• S. Virgin Islands
• United Kingdom
• United States

Software Suppliers

Spin Palace has three software providers; one each for the different facets of their business. For their casino, the company uses Microgaming, one of the industry’s top-rated vendors. They added Live Dealer games a couple of years ago, and for those games, they are using another industry specialist in Evolution Gaming. Finally, for their new sportsbook offering, Spin Palace is working with SB Tech, a company that is working with many white-label partners to add sports to their current platforms.

Overall, I am very pleased with the choices that this group has made from the software side. All three provide robust software that is accessible easily through browsers, both on your PC or your mobile device. This allows you to have a seamless gaming experience no matter where you happen to be when you decide you want to gamble.

The Good Stuff

They added a Sportsbook!

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This is definitely the biggest news from this reviewer’s standpoint. Not only is adding a sportsbook to Spin palace a first for the Palace Group (and likely not the last), it gives players the ability to now make sports bets without having to switch sites and therefore accounts. This seamless transition between products makes Spin Palace an even more solid choice to make your deposit.

Hot and Cold Games

While some may think of this as a bit of a marketing ploy, I actually like the concept. In the casino lobby, two icons are indicating which games are hot (paying out a lot) or cold (due for a payout). Depending on your own personal beliefs, choosing one or the other can have an impact on your overall enjoyment. I am happy to see Spin Palace trying some ideas to motivate players to continue playing.

The Bad Stuff

No ongoing promotions

This is perplexing to me. As you will see in the Promotions section of this review, it seems Spin Palace puts all their eggs into the Welcome Bonus basket. I don’t like the fact that I don’t see ongoing promotions listed on the site; it makes me wonder what will motivate me to come back over and over to this casino given the incredible amount of competition out there.

Historical Player Issues

In researching Spin Palace for this review, I uncovered a series of player and affiliate complaints about the business practices of the company; players complaining about slow play, and affiliates pissed off about changes to Terms and Conditions. None of these seem to be too recent, so I am keeping one eye on the issue while continuing to give the casino the benefit of the doubt.

Sportsbook

This is the most obvious change since the last time we reviewed this casino. Launched in July 2017, the new Spin Palace Sports is fully integrated into the site; your account balance can now be used either for casino games or for betting on sports.

The sportsbook section of the site isn’t nearly as cluttered as a Sports-focused site might be. I think the management team realizes that marketing sports betting to a casino crowd requires a soft sell, focusing on major events and not every third-tier soccer league in Europe. When you get to the sportsbook page, you will find the odds for most of the major action happening today; if you look on the left-hand side of the page, you will see links to all the sports they cover:

• Soccer
• Basketball
• American Football
• Tennis
• Baseball
• Ice Hockey
• Specials
• Handball
• Rugby League
• Golf
• Snooker & Pool

• Motor Racing
• Darts
• Cycling
• Speedway
• Volleyball
• Boxing
• Floorball
• Table Tennis
• Winter Sports
• Badminton
• Rugby Union

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• Trotting
• Aussie Rules
• Winter Olympics
• MMA
• Cricket
• Surfing
• Netball
• esports
• Gaelic Football
• Virtual Sports

For a new entrant on the sportsbook scene, I am pleased to see so many sports available, along with all the bet types that could want as a recreational gambler. Also, it is good to see eSports being offered as a betting option; these games are a way to get millennials to become players, which has always been a hot topic of discussion over the years.

Casino Game Selection

Live Dealer Games

Evolution Gaming started a Live Dealer focused software company a few years ago and have quickly become the leader in the space. Their games, filmed in a proprietary studio in Europe, give you the feeling of playing your favorite casino games in a live setting even though you are sitting in your own living room. While the games play a little more slowly than traditional online games, I actually like the fact that the gameplay feels less machine-like.

You can check out the following Live Dealer games at Spin palace:

• Baccarat
• Blackjack

• Roulette
• Casino Hold’em

• Caribbean Stud Poker
• 3 Card Poker

Slots

Microgaming is renowned around the world for their amazing array of slots games. Among the hundreds of titles available at Spin Palace are amazing progressive jackpot games, along with some familiar entertainment brands and characters thanks to the company’s aggressive licensing agreements. From classic-looking 3 reel slots to games with elaborate storylines and bonus levels, there is something for everyone in this catalog.

Have a look at some of my favorite slots titles that you will see in the Spin Palace lobby:

• Alaxe in Zombieland
• Arctic Agents
• Arctic Fortune
• Avalon HD
• Avalon II: The Quest For The Grail
• Battlestar Galactica
• Beach Babes
• Big Kahuna – Snakes & Ladders
• Big Top
• Break da Bank Again MegaSpin
• Bridesmaids
• BrideZilla
• Bubble Bonanza
• Bullseye
• California Gold
• Captain Cash
• Cash Splash – 5 Reel
• Cashville
• Castle Builder
• City of Gold
• Classic 243
• Crazy Crocodile
• Cricket Star
• Crocodopolis
• Cutesy Pie
• Dogfather
• Dolphin Quest
• Dragonz
• Drone Wars
• Fish Party
• Fruit Fiesta – 3 Reel
• Game of Thrones
• Game of Thrones 15-Line
• Golden Dragon

• Golden Era
• Golden Princess
• Hitman
• Ho Ho Ho
• Hot As Hades
• Huangdi The Yellow Emperor
• Immortal Romance
• In It to Win It
• Irish Eyes
• Isis
• Jester’s Jackpot
• Jewels of the Orient
• Jewel Thief
• Jingle Bells
• Jurassic Park
• King Arthur
• King Cashalot
• Kings of Cash
• Kitty Cabana
• Ladies Nite
• Lady in Red
• Life of Riches
• Lucky Leprechaun
• Major Millions 3 Reel
• Major Millions 5 Reel
• Monster Mania
• Paradise Found
• Party Island
• Party Time
• Peek-A-Boo 3 Reel
• Pharaoh’s Tomb
• Piggy Fortunes
• Playboy
• Retro Reels Diamond Glitz
• Retro Reels Extreme Heat
• Rhyming Reels – Georgie Porgie

• Riviera Riches
• Scary Friends
• Scrooge Repents
• Secret Admirer
• Secret Romance
• Secret Santa
• Serenity
• Shoot!
• Silver Fang
• Sizzling Scorpions
• Ski Bunny
• Skull Duggery
• Soccer Safari
• So Many Monsters
• So Much Candy
• SunTide
• Supe It Up
• Sure Win
• Tarzan
• Terminator 2
• The Dark Knight
• The Dark Knight Rises
• The Snake Charmer
• The Twisted Circus
• Thousand Islands
• Throne of Egypt
• Thunderstruck
• Thunderstruck II
• Triple Magic
• Twister
• Untamed Bengal Tiger
• Vinyl Countdown
• Voila!
• Wasabi-San
• Western Frontier
• What a Hoot

Video Poker

Readers of my reviews know how much I love video poker, which is why I am always thrilled when I get to review a Microgaming licensee. The software company rolls out all the major variants of the game, and with this many games to choose from I could find myself playing here for hours (don’t judge me!).

Video Poker is unique in that you have the chance, depending on the pay table of your game and your playing strategy. To shift the odds ever so slightly in your favor. I know this sounds crazy, but it is indeed the case. Check out the video poker offering at this casino:

• All Aces
• Jacks or Better
• All American
• Aces & Faces
• Double Bonus

• Bonus Deuces Wild
• Tens or Better
• Aces & Eights
• Deuces & Joker
• Double Double Bonus

• Joker Poker (kings or better)
• Bonus Poker Deluxe
• Double Joker
• Deuces Wild
• Louisiana Double

Table Games

Last but not least, the Table games selection is wonderful at Spin Palace. Personally, I have become a big fan of Baccarat over the last few years; at first, I was very intimidated by the game, but now that I have a complete understanding of it, I can see why it is so popular. The Baccarat game at Spin palace is excellent, with speedy graphics and a clear description of what is going on (helpful if you don’t play the game often).

Aside from baccarat, you can check out all the following games in the Table games section of the casino lobby:

• Vegas single deck Blackjack
• Atlantic City Blackjack
• Vegas Strip Blackjack
• Bonus Blackjack
• Atlantic City Gold Blackjack
• Vegas Downtown Blackjack
• Hi-Lo 13 European Blackjack
• European Gold Blackjack

• European Blackjack Redeal
• Classic Blackjack
• Premier High Streak Blackjack
• Red Dog
• Roulette
• 3 Card Poker
• Craps

• Pai Gow Poker
• Keno
• Sic Bo
• Crown and Anchor
• Cyberstud Poker
• Double Exposure
• Poker Pursuit
• Spanish Blackjack

Promotions

This area of all my Palace group reviews follows the same theme. I am not sure why the marketing department only promotes a Welcome Bonus to their players; having a series of ongoing promotions, no matter the size would go a long way to extending the lifespan of a real money player on their site. At any rate, here is the description of the Welcome Bonus for Spin Palace:

• 1st Deposit – 100% match up to $250
• 2nd Deposit – 25% match up to $300
• 3rd Deposit – 50% match up to $450

This means if you max out the offer, you can receive $1,000 in bonuses. That sounds nice on the outset, but when you dig into the Terms and Conditions of the promotion, you find out that the wagering requirement is a staggering 50x the bonus, meaning you will have to make $50,000 of wagers to clear the entire thing. That seems a lot even by my standards.

Banking

There are many options for you when it comes to getting your money to and from the site. I always lean towards the e-wallet solutions; once you have an account, you can use it at almost any site and the withdrawal times are significantly shorter than other available methods.

Deposit Options

• ClickandBuy
• EcoPayz
• Maestro
• MasterCard
• Neteller
• Paysafecard
• Postepay
• Visa Debit

• Visa Electron
• instaDebit
• Visa
• Entropay
• iDEAL
• Sofortuberwaisung
• POLi
• Envoy
• EZIPay

• Lobanet
• UseMyFunds
• eChecks
• QIWI
• Skrill
• Direct Bank Transfer
• Instant Bank
• Citadel Direct

Withdrawal Options

• ACH
• Check
• ClickandBuy
• MasterCard
• Neteller
• Pay Spark

• PayPal
• instaDebit
• Visa
• EcoPayz
• EZIPay
• eChecks

• QIWI
• Skrill
• iDebit
• iBanq
• Easy EFT

Comp Program

The Spin Palace Comp Program is a relatively standard program when it comes to the details. For every $10 you wager in the casino, you will receive 1 comp point. These points can be redeemed at a rate of 100 points for $1 of real money (note that the minimum number of points required to cash in is 1,000). As you will see with our review of the VIP program, you have the opportunity to earn bonus points (up to 60% more) by advancing through the different tiers.

VIP Program

Spin Palace has a very detailed VIP Program in place to try to keep you as a loyal player. This program has multiple tiers, and the website outlines exactly what each tier offers. This handy chart shows you how each level breaks down from a qualification and rewards standpoint:

Personally, I am impressed with certain perks such as traveling to meet your VIP manager, which happens as early as the 5,000 point level. All of these rewards are laid out very well, and the six tiers make it a program that everyone has a chance to move through without significant difficulty. If you happen to be one of these Diamond or Prive players, I would love to hear your experience so we can fold it into our review of the program.

Customer Service

There is no issue with trying to get a hold of the customer support team at Spin Palace, as they have someone ready to respond to you 24 hours a day, 7 days a week. The best way to contact them, in my opinion, is the Live Chat feature, which you can access on the top right-hand corner of every page of the website. An agent will walk you through your issue and hopefully come up with a solution quickly for you so you can get back to playing your favorite games.

If you would like to hear a live voice and don’t mind paying some long distance charges, then you could try giving them a call on their telephone number, or you could also email them if you have a query that doesn’t fit into a chat window.

Would I Play at Spin Palace?

Of all the Palace Group brands, I have always been partial to Spin Palace. Now, with the addition of a full sportsbook to the mix, there is no question I would recommend this site to my readers. While I would like to see some more promotions to keep players active, I am not concerned about that for my personal play, and I am more focused on becoming one of the Prive VIP players so I can unlock all those great rewards. With many payment options available, and 24/7 customer service, Spin Palace does the job for me, and I am sure they will be a great fit for you as well.

This review was made by: LegitGamblingSites.com Rating: 4.1 out of 5